Zendesk

Why integrate Zendesk with VidLab7?

Adding videos to your support articles can help customers understand solutions better and reduce support tickets. VidLab7 enables you to create high-quality videos that can be personalized and distributed efficiently.

How to leverage Zendesk with VidLab7?

1. Create instructional videos: Use VidLab7 to create videos that address common customer issues.
2. Pull support data: Integrate VidLab7 with Zendesk to pull data on frequent customer queries.
3. Embed and distribute videos: Embed these instructional videos in your Zendesk articles.
4. Monitor impact: Track metrics on support ticket reductions and customer satisfaction to measure the effectiveness of your video content.